All payments are considered voluntary. In most cases, these monies have already been distributed to the taxing districts.
If you are from a lending institution or title company, it is now mandatory for you to sign up for Auto Agent. The cost for using this software is up to $0.30 per parcel. This should eliminate Double Payments. Non participation in Auto Agent may waive your right for refunds.
Refunds can only be obtained when sufficient documentation (a written release and proof of payment) are submitted from both payers.
The Lake County Treasurer follows the policy that no payment will be removed without having an equal payment to replace it.
Refunds/Double Payments are researched on a case by case basis.
Please contact our office at 847-377-2323 or email us for further information.
