Banner
Logo

Get the Flash Player to see this player.

Skip Navigation Links
Skip Navigation LinksHome > Policy

Group of Business People
 
Policies

Accessibility Policy

Lake County is committed to providing a website that is accessible to all visitors including those with disabilities such as vision, hearing and mobility impairments.

Lake County is in the dotprocess of redesigning its website. As each major section of the website is redesigned, it will be reviewed for accessibility compliance. 

If you have questions or difficulty accessing a certain page please contact us by email at webmaster@lakecountyil.gov or by telephone at 847.377.2550.

The following summary of guidelines is based on the W3C Content Accessibility Priority 1 Guidelines and Section 508 of the Rehabilitation Act:

  • Simple, consistent page layout and standard navigation throughout the site to assist people with learning disabilities and others who may have difficulty following less organized presentations. 
  • Use of clear and simple language appropriate for the site's content.
  • Text equivalents for non-text elements. 
  • Information conveyed with color also available without color.
  • When another language is used on a page, it is identified by using the "lang" attribute.
  • Pages are readable without style sheets.
  • Pages will be designed to avoid causing the screen to flicker.
  • Lake County makes limited use of server-side image maps. If they are used, redundant text links are provided.
  • Client-side image maps are provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.
  • Row and column headers are identified in data tables.
  • For data tables that have two or more logical levels of row or column headers,  markup is used to associate data cells and header cells.
  • Lake County makes limited use of frames. When used, each frame is titled to facilitate frame identification and navigation.
  • Lake County makes limited use of client-side scripts and applets. When used, pages are functional when scripts, applets or other programmatic objects are turned off or not supported.
  • When possible, videos will be captioned and a complete script will be supplied supplemented with descriptions of the visual content. Scripts will be available for audio files.
  • Forms will be designed to allow completion by people using assistive technologies.
  • A method will be provided that permits users to skip repetitive navigation links.
  • When a timed response is required, the visitor will be alerted and given sufficient time to indicate more time is required.
  • If a page does not comply with the above guidelines, a link will be provided to an alternative compliant page when possible. The alternative page will be accessible, will have equivalent information (or functionality) and will be updated as often as the inaccessible (original) page.
  • Some applications that Lake County offers on its website are visual in nature and can not be presented in equivalent text pages. Mapping and GIS applications are examples. For these applications, Lake County will present as much information as possible in text format and will offer a contact phone number for questions.
  • Lake County will encourage all business partners supplying applications for this website to meet the above guidelines.

Email Policy

Policy Contents

SPAM
Lake County does not approve of SPAM also know as UCE (unsolicited commercial email). Lake County does not send SPAM and it does not act as a relay point for SPAM from other mail servers.

To report SPAM problems related to Lake County, send an email to abuse@co.lake.il.us. Please attach the email in question in order to preserve all headers from the original message and send the message from an email account with a valid reply address.

Use of Email Addresses
On certain pages on its website, Lake County does request email addresses.  These email addresses will be used for the requested purpose only. 

Mailing Lists
If email addresses are requested for the purpose of being added to a mailing list, Lake County will follow these guidelines:

  • Each mailing list will describe what subscribers will receive and how often messages will be sent.
  • All new subscription requests will be verified either by sending an email message to the subscriber who must reply or by visiting a webpage to complete the subscription. 
  • Subscribers can request removal from a mailing list via a webpage or by sending an email to a specific address.
  • Subscribers will be removed from a mailing list within one week of receiving the request.
  • A contact telephone number will be provided for each mailing list.
  • If email cannot be delivered to an address, the address will be removed from the mailing list.
  • Lake County will not use a mailing list for any purpose other than what was originally intended.
  • Lake County does not sell or redistribute mailing lists that it collects to any third party.
  • Lake County will not add an email address to another mailing list other than the one requested.

 Links Policy

Policy Contents

Linking to Lake County's Website
You may link to any webpage on Lake County's website without permission. We recommend that you confine these links to Lake County's homepage or to the homepages of individual departments. If you are going to link to other web pages within Lake County's website, you do so at your own risk. These pages may be removed or changed without notice. Pages on Lake County's website that contain time sensitive content may be removed from the site when that information is no longer valid. 

Use of Lake County Logos
If you wish to use Lake County's logos on your webpage, please contact the Communication Department at 847.377.2550 or by email at communications@co.lake.il.us for further information. Written permission must be obtained to use county logos.

Links to Other Websites
Lake County provides links to:

  • Other government agencies
  • Special purpose districts
  • Educational institutions (public & private)
  • Libraries
  • Museums
  • Hospitals
  • Police and fire departments
  • Newspapers that serve Lake County
  • Not-for-profit organizations serving the community

Some links are provided to commercial websites that:

  • Provide useful information related to Lake County
  • Provide additional information related to services offered by Lake County departments and agencies
  • Participate in economic development partnerships with Lake County
  • Are important to Lake County's economic development

Requesting a Link 
You may make a request to have your company/organization added to our main links page if your company or organization falls into one of the categories described above. Links are subject to review before being listed. Lake County reserves the right to reject or remove links to any website if the site's content is inappropriate. Send your request to webmaster@co.lake.il.us.

Disclaimer
Links to other websites are provided for convenience and information only. Lake County assumes no responsibility for their content and does not endorse these web sites or their organizations. Lake County reserves the right to remove links to other websites at any time and without notice. Please read the Terms of Use statement for additional information. 

Privacy Policy

Lake County is committed to protecting individual privacy.  The county provides this policy to explain what information is collected from you and how it is used. To make this policy easy to find, it is available from a link on the homepage and most of the other pages on the website. 

This privacy policy only applies to Lake County's website. If you leave Lake County's website by clicking on a link, you are then subject to the privacy policy of that website which is not reviewed, approved or verified by Lake County.

Policy Contents

Statistical Information Collected When You Visit Our Website
When you visit our website, Lake County collects and stores statistical information about your visit. The information does not identify what an individual accesses on our website, but does enable us to produce summary statistical reports. We use the statistical information to help improve the design of our website and to analyze how web pages are being accessed.

Information You Provide to Us
Some applications on our website allow you to enter information on forms so that we can provide you with a customized response. In this case, the information you supply is not recorded or tracked. Examples include forms that request search keywords in order to find specific information or forms where you enter your address or pin number to receive customized information.

Other applications on our website ask for personal information so that we may respond to your request. This information may be stored in a database which will be  accessed by authorized personnel in order to fulfill your request. Examples of personal information collected include:

  • Your name
  • Address
  • Phone number
  • Email address

Use of Collected Information
Information collected from you will be used for the purpose that was defined when you made the request. The information may be given to another government agency in order to respond to your request. We do not share the information collected from you with other outside parties unless the information is subject to disclosure under the Freedom of Information Act or by court order or subpoena or it is deemed necessary to release it to an authorized law enforcement agency.

We do not create personal profiles containing information about the requests you make on our website.

We use email addresses to answer the email we receive. The addresses are not used for any other purpose and are not shared with outside parties.

Use of Cookies
A cookie is a small text file that is stored on your computer by applications that you may use on our website. Cookies are used to keep track of important application specific information. If you do not allow the use of cookies in your browser, there are some applications on our website that will not function.  For example, you will not be able to fill out an online employment application or answer some of our online surveys.

Security
Lake County protects the information you supply when visiting our website.  When a visitor is asked to supply sensitive information online, the web page is secured with the industry standard Secure Socket Layer (SSL) encryption. You can tell when you are on a secure web page because the address of the web page will start with https and the lock at the bottom of the browser window will be in a locked position. SSL will encrypt your personal information while it is sent across the Internet.

Lake County also protects the personal information that is stored on its web servers.   Web servers are kept in a locked room that is only accessible to authorized personnel.

Unauthorized attempts to upload or change information on our Internet servers are strictly prohibited and may be punishable under federal or state laws.

How to Contact Us
If you have questions or concerns regarding this privacy policy, please call us at 847.377.2550 or send an email to webmaster@co.lake.il.us.

Notice of Privacy Practices (HIPAA)

The Health Insurance Portability and Accountability Act (HIPAA) was enacted in 1996 to establish national standards for electronic health care transactions. These standards will make it easier for health plans, doctors, hospitals, and healthcare providers, such as the Lake County Health Department and Community Health Center and Winchester House, to process claims and other transactions electronically. The law also requires the adoption of security and privacy standards to protect personal health information.

HIPAA privacy standards limit the use and release of protected (confidential) health information; give patients the right to access their medical records; restrict most disclosure of protected health information to the minimum needed for the intended purpose; and establish safeguards and restrictions regarding disclosure of records for certain public responsibilities, such as public health, research and law enforcement.

The Lake County Health Department and Community Health Center and Winchester House have created the following Notice of Privacy Practices documents. Each Notice of Privacy Practices tells you about how we use and disclose your medical information. It also tells you about your rights and our responsibilities to protect the privacy of your medical information and how to file a complaint if you believe that we have violated any of your rights or any of our responsibilities. The Notice of Privacy Practices is given to all patients prior to services being rendered, distributed to all healthcare employees, and posted at all points of registration as well as on this web site.

Please click on the links below to read Lake County’s Notice of Privacy Practices documents in their entirety.

 

  |  Contact Us  |  Terms of Use  |  Policies